Delivery & Return

when this applies, free delivery in Canada available on 100s of products over $199. Choose a specific delivery date and time that suits you for an additional fee when checkout.

Delivery Options Overview

When this applies, offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our distribution center after your purchase if you prefer. On this page you´ll find an overview of all available shipping methods we are offering for all products and services.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small and Medium items

Standard delivery Get it in 3-5 working days

Orders over $199: All day delivery. Order anytime:


Orders under $199: All day delivery. Order anytime:


Weekday time slot from 12noon - 5pm. Order by 9pm.


Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.


Weekday time slot from 12noon - 5pm. Order by 9pm.


What do we mean by small or medium? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 3 working days

All day Delivery from 7am - 8pm. Order anytime:


Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery if next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:


Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 5 days after reception. Some deals cannot be returned. Please read carefully every deal conditions before purchase.

When this applies, in order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

However, please note that much of deals on this platform are final deals and cannot give right to any reimbursement or refunds. In order to avoid any surprise, please read conditions of deals before any purchase.

When this applies, the product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the online store;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms according to the conditions of the deal specified in the offer description.

Frequently Asked Questions

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

Where do you deliver?

We deliver in Canada, and all provinces.

When i can pick-up at the distribution center?

Anytime after your pruchase, please call before coming. 

Do you have any others questions?

Please contact us for any questions relative to deals, delivery and conditions of sale.

Need a Help?

  • (514) 583-8317
  • Email:

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